Cancellation Policy
Last updated: February 10, 2024.
1. Overview
This Cancellation Policy outlines the terms under which you may cancel your subscription to QUIZZERA's services. We aim to provide a clear and transparent process for managing your subscription.
2. How to Cancel Your Subscription
You have the flexibility to cancel your subscription at any time. The process is straightforward:
- Log in to your QUIZZERA account.
- Navigate to the "Subscription" or "Account Settings" section of your profile.
- Follow the on-screen instructions to proceed with the cancellation.
Upon successful cancellation, your subscription will not automatically renew at the end of the current billing cycle. You will continue to have full access to all premium services until your current paid period expires.
3. No Pro-Rata Refunds
Please note that when you cancel, you are stopping future automatic renewals. Your access to premium services will continue until the end of your current paid billing cycle. As detailed in our Refund Policy, we do not provide refunds or credits for any partially used subscription periods.
4. Cancellation by QUIZZERA
QUIZZERA reserves the right to suspend or terminate a user's account and cancel their subscription at our discretion, without prior notice, for any conduct that violates our Terms and Conditions or is deemed harmful to the platform or other users. In such cases, no refund will be issued for any remaining subscription period.
5. Contact Information
If you encounter any issues with the cancellation process or have questions regarding this policy, please contact our support team through the details provided on our Contact Information page.